Returns & Exchanges

At Ausmod, we stand by the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.

1

Initiate Your Request

Log into your Ausmod account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the device in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.

3

Affix the Shipping Label

Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, covering any previous postage markings.

4

Quality Inspection and Refund

Once our technicians verify the item's condition and serial number, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing